CIS STUDENT · GSU · CLASS OF 2027

Ashlee Cranmer

DATA · OPERATIONS · LEADERSHIP · TECHNOLOGY

Computer Information Systems student at Georgia State University, aiming to connect data, operations, design, and technology to solve real problems.

Data Analysis
IT Strategy
UX Design
Project Mgmt
Operations
01
ABOUT ME

I am a Computer Information Systems student at Georgia State University with a focus on Digital Innovation, driven by a simple idea: that the right data, in the right hands, can drive better decisions.


Operations, leadership, and technology are where I live. I have spent 6+ years leading teams, solving process problems, and figuring out how to make things run better. Now I am bringing that same instinct into data analysis, IT strategy, UX design, and project management. I am drawn to questions like: What does this data actually mean? and How can this system be improved?


I think naturally in terms of patterns, processes, and people, and I am most comfortable when leading others toward a solution. I am curious by nature, energized by complexity, and genuinely excited to take everything I have learned into the workforce.

EDUCATION
GEORGIA STATE
UNIVERSITY
BBA in Computer Information Systems
Digital Innovation Track
GPA: 3.36 · Atlanta, GA
★ PRESIDENT'S LIST · SUMMER 2025 & 2026
02
MY INTERESTS
📊
DATA ANALYSIS
My strongest area of hands-on experience. I love cleaning messy datasets, building visualizations, and finding the story hiding in the numbers. Learning more every day.
EXCEL · POWER BI · PYTHON · SQL
⚙️
IT STRATEGY
Fascinated by how organizations adopt, and struggle with, technology. I am interested in helping people cut through complexity and make smarter technology decisions.
IT SOLUTIONS · SYSTEMS · STRATEGY
📈
DATA-BASED OPERATIONAL THINKING
I approach operational problems with a data-first mindset, asking what the numbers actually tell us, where processes break down, and how evidence-based decisions lead to better outcomes. I am drawn to the intersection of data and real-world operations.
PROCESS IMPROVEMENT · WORKFLOW DESIGN · ANALYTICS
🖥️
UX DESIGN
Exploring how design shapes the way people interact with systems. I am curious about the gap between how systems work and how they feel to use, and how good design closes it.
WORKFLOWS · DESIGN · FIGMA
📋
PROJECT MANAGEMENT
From collaborating across universities to leading restaurant operations for 75+ employees, I have built real project management experience by doing it, not just studying it. I am drawn to the challenge of keeping people, timelines, and outcomes aligned.
PROCESS IMPROVEMENT · AGILE · COORDINATION
03
EXPERIENCE & COURSEWORK

"From taking orders to giving them: 6 years of building leadership, operations, and data skills one role at a time."

▸ Click any role to learn more
· · · NOW
Jan 2026 – Apr 2026 · 4 mos
NORFOLK SOUTHERN
Business Optimization Intern · Business/Data Analyst ▸
  • Developed executive reporting dashboards using Excel and Power BI to support attendance management decisions.
  • Redesigned attendance workflows, increasing weekly processing capacity from 30 to 130 cases (+333%).
  • Presented operational findings and recommendations to senior leadership.
  • Created standardized reporting and tracking systems to improve process consistency.
2025 – Present
SUMMIT COFFEE
◂ Barista · Assistant Manager
  • Leadership, customer service, and inventory management in a fast-paced environment.
  • Developing customer relations and team coordination skills.
· · · CHICK-FIL-A · 5 YRS 9 MOS
Feb 2024 – Feb 2025 · 1 yr 1 mo
CHICK-FIL-A
Drive-Thru Coordinator ▸
  • Analyzed restaurant performance and revenue metrics to identify opportunities for sales growth and implement process improvements driving productivity.
  • Trained and developed upcoming leadership, preparing them for expanded roles and responsibilities.
  • Designed and developed training materials in Canva to support team member onboarding and standardize the training experience across the restaurant.
  • Conducted interviews for incoming team members to ensure new hires could uphold the restaurant's operational and service standards.
Jan 2023 – Feb 2024 · 1 yr 2 mos
CHICK-FIL-A
◂ Cultivate Leadership Intern
  • Managed inventory and cost control by analyzing ordering needs, balancing the budget, and coordinating truck orders to minimize waste.
  • Built and maintained scheduling for 75+ employees at an $8M/year location, balancing labor costs, productivity, time-off requests, and task delegation.
  • Implemented new operational processes to ensure consistent compliance with safety and productivity standards across the team.
Jan 2021 – Jan 2023 · 2 yrs 1 mo
CHICK-FIL-A
Shift Leader ▸
  • Led shift operations including opening/closing procedures, cash handling, team delegation, and speed of service, ensuring smooth, high-volume service execution.
  • Upheld Chick-fil-A's guest experience and food safety standards by resolving customer concerns in real time and monitoring quality compliance across every shift.
· · · WHERE IT STARTED
Jan 2020 – Jan 2021 · 1 yr 1 mo
CHICK-FIL-A
◂ Certified Trainer
  • Onboarded and trained new team members on service standards, food safety, and operational procedures while beginning formal leadership development.
Jun 2019 – Jan 2020 · 8 mos
CHICK-FIL-A
Team Member ▸
  • Delivered fast, accurate food service and exceptional customer experience as a frontline team member in a high-volume quick-service environment.
· · · ALWAYS LEARNING
▸ GSU · Current, Fall 2026 CLICK TO EXPAND
Business Process Innovation
Modeling and improving real-world business processes, and evaluating how enterprise systems, blockchain, IoT, and AI drive process innovation.
Data Management for AI
Managing structured and unstructured data: relational and NoSQL data models, SQL, database administration, security, and distributed systems.
Systems Analysis
Analysis and logical design of information systems, building requirements specifications through data- and process-oriented approaches.
▸ GSU · Completed Coursework CLICK TO EXPAND
Managing with AI
Information systems, agile methods, AI-driven project automation, risk assessment.
Intro to CIS
Data analysis in Excel: pivot charts, pivot tables, VLOOKUP, XLOOKUP, and data visualization.
Intro to Programming
Problem analysis, program design, debugging, and code optimization in Python.
Business Communication
Professional written, oral, and interpersonal communication; persuasion and career strategy.
Business Analysis Mgmt
Decision modeling: simulation, optimization, forecasting, and Monte Carlo analysis.
Managing People in Orgs
Leadership, workplace dynamics, and organizational behavior self-assessment.
04
PROJECTS
IT STRATEGY · DATA
DIGNIFIED DAYS
BUSINESS CASE
A consulting business case weighing status quo, outsourcing, and AI integration to cut CSR call volume 25% at a home hospice provider.
Business Case NPV Analysis AI Strategy
VIEW CASE STUDY
RESEARCH · SUSTAINABILITY
COLOMBIA
SUSTAINABILITY ETI
A cross-university Virtual Exchange with UNIFOR Brazil analyzing two sustainability innovations and their business and policy impact in Colombia.
International Business ESG Policy Analysis
VIEW CASE STUDY
MARKETING · STRATEGY
MADD MARKETING:
DIAZ BROTHERS
A full annual marketing plan for a real Norcross, GA restaurant: SWOT, 4 P's audit, digital & traditional recommendations, and a 12-month roadmap.
SWOT Analysis 4 P's Framework Digital Strategy
VIEW CASE STUDY
COMMUNICATION · STRATEGY
BRIDGE TO SARAJEVO:
CROSS-CULTURAL COMMS
A team analysis of the communication gap between a US headquarters and Coca-Cola's Bosnia office, using Hofstede's Dimensions to build strategy recommendations.
Hofstede's Dimensions Cross-Cultural Comms Team Leadership
VIEW CASE STUDY
DECISION ANALYSIS · EXCEL
DONUTS TO GO:
DECISION MODEL
A four-part Excel workbook comparing current operations, franchising, and a food truck using regression forecasting and five decision-analysis frameworks.
Regression Forecasting Decision Analysis Excel Modeling
VIEW CASE STUDY
05
TOOLS & TECH
06
CERTIFICATIONS
GEORGIA STATE UNIVERSITY
International Virtual
Exchange Badge
Issued Mar 2026
LINKEDIN
Learning SQL
Programming
Issued Nov 2025
ANTHROPIC
AI Fluency: Framework
& Foundations
Issued Aug 2026
COMING SOON
More on
the way
More certifications in progress, stay tuned for updates.
07
LET'S CONNECT

Open to entry-level opportunities, collaborations, and people doing
interesting work at the intersection of data, operations, and technology.